– FAQ –
Frequently Asked Questions
Click here to learn more about Revive, our services, and virtual appointments.
- Revive & Thrive Telehealth does not prescribe narcotics (hydrocodone, morphine, dilaudid, etc.)
- We are aligned with local testing facilities
- We can use Flexible Spending Accounts and Healthcare Spending Accounts (FSA/HSA)
What program do you use for video calls?
The program is called Doxy.me. It is a HIPPA-compliant video app.
Can I do the appointment from my phone? What is required?
Appointments can be done via phone. The only requirement is that you have a good connection and either computer or phone to do the visit.
What else do I need for my visit?
You will also need an email and credit/debit/FSA card for the visit.
Do you take insurance?
Insurance is not accepted at this time.
What happens if we get disconnected during our appointment?
A text will be sent to you to reschedule or finish via phone call or try the connection again.
Can I cancel the subscription anytime?
Yes, as long as the subscription is canceled before the next draft date.
Monthly draft?
Yes, on the first visit, your card information will be stored and put in the system. If you are doing a subscription, you will be asked what day of the month you want your draft taken out each month and it will be taken out automatically on that date each month with the preferred payment on file.
What is the cost for a family?
For a family of 2-4, $80/month. 4+ $100/month.
How long are appointments?
About 15 mins at most.
Can you send a prescription to another state if I am traveling?
Yes.
What ages do you treat?
Ages 5 and up.
What is the minimum age to make an appointment for myself?
18
Can you share an appointment slot with a family member?
Two separate appointment slots will need to be made as they are each 15 mins, but we can use the same call for the appointments if both parties agree.